1 reviews | Active since Jul 2010
Telkom's non existent service
<p>Telkom just added international call barring to my account for no apparent reason, I have since requested on numerous occasions for them to remove the barring which has gone on deaf ears, I had a technician visit the premises informing me that I have to visit a Telkom store with my ID to complete an indemnity form requesting the removal, thus which was done a month ago and was informed it would take 72h to be unbarred. It's now a month later and still not unbarred, thus after many more visits and calls to Telkom informing us that it's now unbarred.</p> <p> </p> <p>My next step is cancelling my personal as well as my business accounts with Telkom, of which I pay a fortune every month!</p> <p> </p> <p>Telkom are absolutely useless!</p>
Decided to make one final call to the call center this morning. The agent informed that the line is still blocked and she will unblock it. I then tried for the 100th time to make an international call and was stunned to discover that it's now working.
Why one has to go through all this hassle of dealing with *********** people is beyond me, Something that could have been sorted out in a minute took almost 2 months!
Decided to make one final call to the call center this morning. The agent informed that the line is still blocked and she will unblock it. I then tried for the 100th time to make an international call and was stunned to discover that it's now working.
Why one has to go through all this hassle of dealing with *********** people is beyond me, Something that could have been sorted out in a minute took almost 2 months!