CS
Chantel S
1 reviews | Active since Feb 2014
16 Jan 2016, 11:51
Telkom's No service Helpdesk
For over a month now we have been trying to sort out our ADSL at home, we have 10meg line and it is currently running at 1meg!!!! So you report the fault and what happens? Nothing and then they close the ticket!!! It has gotten beyond ridiculous, I would just like to get what we are paying for!!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
16 Jan 2016, 12:15Hello CVMSWARTZ,
Thank you for making contact with us
As per the pending fault reference, the fault is with dispatch. We have escalated the fault ticket and generated REF NO : 7834 . Further available updates will be relayed via SMS
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
As per the pending fault reference, the fault is with dispatch. We have escalated the fault ticket and generated REF NO : 7834 . Further available updates will be relayed via SMS
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply16 Jan 2016, 12:15
Official
Hello CVMSWARTZ,
Thank you for making contact with us
As per the pending fault reference, the fault is with dispatch. We have escalated the fault ticket and generated REF NO : 7834 . Further available updates will be relayed via SMS
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
As per the pending fault reference, the fault is with dispatch. We have escalated the fault ticket and generated REF NO : 7834 . Further available updates will be relayed via SMS
***
Regards
Keagan
Telkom Social Media Team