MM
Matome M

1 reviews | Active since Jun 2016

07 Jun 2016, 06:19

TELKOM'S MESSED UP SERVICES

<p>Telkom is really messed up! I requested for a contract cancellation on the wifi router device that i never even used. Sent a completed form on 04 May 2016 and i was told to wait 21 working days. Cool, i waited over 21 days and i only received a reply on 01 June 2016. I was told that someone was gonna call to confirm the cancellation. Even today i still havent received a call. It is annoying because they keep debiting my account. My account was debited twice already. I am definitly going with another service provider. I'd rather ask vodacom to buy my cellphone contract out of Telkom.</p>

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Replies (1)
Telkom
Telkom's reply07 Jun 2016, 08:58
Official

Good day mmphela

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.