NB
Nigel B

1 reviews | Active since May 2016

10 May 2016, 10:42

Telkom's LTE Has A Very Poor Connection Signal

<p>After being convinced by a sales rep for Telkom, we changed from Telkom's ADSL internet connection to LTE and it is the worst service internet connection yet. </p> <p> </p> <p>We are trying to run a business on sub-standard internet that is either a very poor signal or cuts out altogether.</p> <p> </p> <p>Despite getting in touch a few times with Telkom's services department where they said they would get a technician to come and have a look but we still have not heard anything for over a month now.</p> <p> </p> <p>Telkom has a very poor service and customer service. Anyone reading this should consider their competition called Vox Telecom. </p>

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Replies (2)
Telkom
Telkom's reply11 May 2016, 10:58
Official

Good day Legin1

Thank you for making contact with us. Please e-mail us (***) to provide the affected telephone number and contact details for our team to follow up and advise.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom
Telkom's reply11 May 2016, 10:58
Official

Good day Legin1

Thank you for making contact with us. Please e-mail us (***) to provide the affected telephone number and contact details for our team to follow up and advise.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.