Telkom's incompetence is beyond belief!

<p>Last week week we called Telkom and spent hours on the call making it it clear that we wanted the current 2MG uncapped line upgraded to a 10MG uncapped line (line and data). a few days later, we received a call from Telkom advising us that they could only offer an 8MG uncapped line for the area we live in and we accepted the 8MG uncapped line. Then out of nowhere we noticed that we no longer had internet and discovered twodays later when we called Telkom that our line was disconnected! The reason we were given is that some fool in the back office that had called us had disconnected us because they could not offer us the 10MG line. Why disconnect us without our permission and not even put us back on the 2MG line we were on at the least?! The idiot just disconnected our line! Then we had to spend another 2 hours hours calling the technical team then the sales teamagain who kept us on for an additional hour! Anyway, after thehour dealing with a Nomfiso Gengeza,she advises us that she is having technical issues upgrading us to the 8MG line and will call us back...guess what - she does not call, forcing us to call back again. Now we are waiting forTelkom to just do a simple thing of upgrading our line and data. What a nightare dealing with this company.</p>