Telkom's incompetence costing me

<p>Recently I upgraded my SmartBroadband Wireless to 20GB and I have to pay a monthly Migration Penalty for upgrading. When I initially signed the contract I was clearly told by the sales person at the Telkom store that if I wanted to upgrade my data there would be no penalties whatsoever. There would only be penalty fees for downward migration and not upward migration. I have queried it several times and was told that the incorrect information was disseminated to me but I still have to bear the monthly cost. </p> <p>To prove just how serious I am, I have cancelled a separate mobile contract that I have with them. Another sale lost by Telkom. </p>