Telkom's incompetence affecting my bureau details

<p>I the day I stepped into a Telkom store to take out a Data contract over 24 months back in 2013.</p> <p> </p> <p>I personally went into a Telkom store in JHB on main street back in March, Telkom has it on record that I no longer had their SIM, I can't use their services without a SIM and that I was no longer interested in having any affiliation with them.</p> <p> </p> <p>I was told my request will be resolved within 14 working days, to my surprise this took 48 working days mind you this is with no update from Telkom.</p> <p> </p> <p>As I was still celebrating cutting my ties with Telkom, I checked my bureau and Telkom has listed an adverse listings on my profile. A profile I have taken care of for years has been ruined by a service provider not even a credit provider... the service the that Telkom knows they didn't provide.</p> <p> </p> <p>I have spoken with countless people at Telkom yet they always hiding behind the Billing department, apparently I'm supposed to receive a phone call from them but that never happens. Their useless call center Customer service agents an team leaders (Sandilewith) will stay on the phone with you for hours on end, with no solution and hiding behind the Billing department.</p> <p> </p>