Telkom's Incompetence

I have been trouble with my internet since the 2nd of January. A technician came out on Wednesday 6 January, he said the fault is on Telkom's side and that he will contact me on 7 January first thing. I've not heard from him which is extremely unprofessional.<br> <br> I have been following up on the fault everyday since the 2nd of January.<br> <br> Another technician came out on 11 January and informed me there was something wrong with my router. The router has been replaced and the issue still unresolved.<br> <br> Another technician was dispatched on 13 January, needless to say that the issue has still not been resolved.<br> <br> I need this matter resolved ASAP. I've got an online Teaching Contract to honor and due to Telkom's incompetence I might lose it.<br> <br> Telkom's service is appalling to say the least.