Telkom's ******* PRACTICE;

I have been asking Telkom to cancel my telephone line for 3 months now and they just keep on billing me for the line and I have been asking them nicely EVERY month to cancel it. I have logged multiple requests to cancel the line and I keep getting ignored.<br> <br> I have no other option anymore, I cannot stop paying my bill because I also have another telephone line that I need, so if I do not pay I get blacklisted.<br> <br> I am trying my best to be as nice as possible and keep on talking to their staff working at the branches with respect but I am not getting the same respect back from them...<br> <br> What Telkom is doing is ******* and I am going to take extra steps if this is not getting resolved soon. Even if it costs me more than the monthly fee for the line.