Telkom *****s, Idiots

<p>Hi</p> <p>I am not going to moan about the ADSL speeds from Telkom however I am going to complain about their Service or the lack thereof.</p> <p>Telkom is by far one of the worst companies to deal with. It has become clear today that Telkom clearly has lost any ability in me to believe that this company could possibly make a turn around.</p> <p>What follows next is the level of stupidity or worthlessness that has a class or genus of its own.</p> <p>My Telkom Adsl line went down on Friday morning the 20th of January 2017 and when I called in to report it, this clown in technical informed me that " no sir I cannot be dealing with this as this is a billing department issue , cause the account it shows she is suspended" eish.</p> <p>So I asked the telly tubby to please transfer me to the billing department, and stupid me for one moment believed that the largest telecoms company in SA could possibly own a PABX that is bridged with one another in order to do a transfer internally, well wishful thinking. In this day and age Telkom to date still cannot transfer any calls and we wonder why we F#$%ing support this company.</p> <p>Anyways, When I eventually reached billing department the lady in accounts confirmed that nope not a billing issue as the account is up to date and there is no suspension from their side I must speak to wait for it , wait for it, wait for it, Fuc#$$ing Technical department. Whoa I cannot believe I was so stupid to call billing department.</p> <p>So I called technical department again and again the telly tubby on the other side of the line said the same thing about contacting billing. I asked that the telly tubby please hold on that I can do a conference call with his mothership " the big momma , billing department " and to the techs surprise the billing department confirmed same to her that the account is not suspended and it is active. The telly tubby in technical made a U turn and then blamed it on my ISP Web africa stating that now the ISP has suspended the line. Luckily for me I own a PABX that is so far from the future that Telkom might own one in the next 20,000 years so luckily I could conference call with Web africa.</p> <p>Guess what happened, Web Africa confirmed that Telkom is bull****ting me. ( No **** sherlock ) but I had to get the Telkom tech to hear it directly from Web Africa.</p> <p>At this stage you can image the Telly tubby's brain signal she is not working anymore and cannot understand what is going on.</p> <p>So now the fun starts. The Telly tubby now tries to do something completely of script and decides it is going to do a very clever maneuver ( after I have told the telly tubby I have all ready tested with 5 different ISP accounts ) the telly tubby gives me a telkom guest account to test the ISP suspension. I input the details the guest account sync's with the Telkom exchange and .......... ........ ***kol nothing nada samething happens as suspected. The telly tubby now asks me to try and go to www.saix.net yeh sure buddy If it does not connect I cannot browse anything.</p> <p>I asked for the IP address of SAIX to ping and see if we get a response and the tech could not for the live or all the brain cells in the world figure out how to get an ip address from a hostname. LOL LOL LOL really this is a Tech working with connectivity. This is the type of *****s we the public have to deal with everyday. It is madness, ludicrous just plain disgusting.</p> <p>The only conclusion I have is that Telkom employes idiots , there is no other alternative explenation, there cannot be. I am sure they look at CV's of potential staff , then management ( the clowns ) does the drop the pencil thing and walla we have our new employee , because management at Telkom has no ****ing clue what halve the **** means on the potential candidates CV. I hate your company , your staff , your mangement and what your ethics stand for and hope your company falls to the ****ing ground, because that is what you deserve you useless ****ing assholes.</p> <p>But hey everyone wants to drive a bmw or a merc but cannot put in the efforts to at least qualify yourself into the industry you are in.</p> <p>TELKOM you are a circus that are managed by clowns, idiotic *****s that are a complete waste of air and space. I am sure my 8 year old daughter is much more technical than you all put together.</p> <p>No I dont want you to fix the Line anymore, cause you cant, just ****ing accept that you are to daft to comprehend the issue at hand and cannot resolve the problem. I wont pay for January 2017 services which was not delivered and yes you are welcome to blacklist me and or send attorney threatening letters, as if I am scared of your legal team. So, short and sweet F#$CK YOU TELKOM.</p>