Telkom's 'help' agents !!
<p>I have just spent nearly an hour trying to have my faulty landline fixed. I contacted, via the internet, the Telkom helpdesk. Firstly a technical agent, Bongiwe Kheswa, determined that my problem wes sales related. I was transferred to sales agent Tenelle Pather who, finally, assured me the problem was technical. I hope Telkom have a department that assesses the poor quality of the agents and the useless service they offer.</p>
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Telkom's replyOfficial
09 Apr 2017, 17:26Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us the affected number and ID number of account holder to ***
Please insert *** subjects field
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply09 Apr 2017, 17:26
Official
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us the affected number and ID number of account holder to ***
Please insert *** subjects field
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
11 Apr 2017, 10:26Good Day
Please inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.
Kind Regards
Tumelo
Best regards,
Telkom's reply11 Apr 2017, 10:26
Official
Good Day
Please inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.
Kind Regards
Tumelo
Best regards,