Telkom’s Dreadful Service

<p class="MsoNormal"><span lang="EN-US">My story: I wanted internet access at home so I decide to call Telkom to install a line. After posting on hellopeter complaining about me waiting almost 3 months, Telkom responded 2 days after and install the line. I than decided to go to the branch in Secunda and requested a 2Mbps Data line, taking the advice from the technician that a 4Mbps line is really bad in the area I staying in. At the branch the consultant told me I have to pay R700 in order for them to convert the line to an adsl line. I immediately requested the consultant to cancel my request to have a Telkom line. 4 months into this and I am paying Telkom for line I&rsquo;ve never used. I went back to the branch to find out if my line was cancel the answer I got was no, so I completed a form emailed it to Telkom and today I am still paying for a Telkom line I am not using. On this moment in time I am paying Telkom for a service I am not getting from them, that is having internet access at home. &nbsp;</span></p>