Telkom's disgusting customer service.

<p>I signed a contract Telkom for a router, in which I pay R149 per month 5gigs day and 10 gigs night surfing. I paid an initiation fee that was required of me. At the end of month I got billed an extra R500 and I was surprised because I signed and agreed to be charged R149. I called in they said it was for the extra data, I personally did not call in or request to be given extra data.</p> <p>After trying to sort out the mess I was told that Refilwe Tlhwaele closed my case and said I was held liable for the charges. She didn't even call me and explaining her reasons of closing my case. I need to be credited my money because I didn't sign up for this. The case number is ********** 9.</p> <p>On 03/06/17 Telkom debted R298 instead of R2810-35, then I received an sms on the 7th of Telkom harassing me. Telkom is harassing me for their mistakes and I called prior that date, and they still haven't debted the remaining amount. <br />The case number: ********** 9<br /> ********** 0</p> <p>I'm genuinely upset and fed up by the treatment I get from Telkom. Their customer service is absolutely disgusting.</p> <p> </p>