Telkom's dirty little secret

Telkom was contacted regarding a new service. When asked what line speed I could get, I was told that They would only be able to tell me what line I could get once I signed a contract with them. After this happened a year ago and I was billed for a service I never recieved, I was not going to let the same thing happen again. I think it's absolutely disgusting how unaccountable everyone from Telkom is and in my professional capacity, I actively discourage everyone I deal with to not use them. My new wireless service provider is extremely happy with me steering all my clients away from the nightmare that is Telkom. Goodbye and good riddance to terrible service and *********** people. I also recorded my chat with Telkom to prove this, and will be posting my findings on all major social network platforms. The truth is that they are robbing the public blind and don't have the wits to cover their own lies. Unbelievably poor service and careless attitude.