Telkom's deliberately trying to get me blacklisted

I have received no invoice for the month of February. I cannot pay Telkom if I don't know how much I owe. I have lodged multiple complaints on every conceivable platform, but they refuse to sort out my problems.<br> <br> They are going to reply to this, probably today still. They are going to be very sorry. They are going to escalate my case. They might even give me a reference number. But the one thing they will NOT do is ACTUALLY HELP ME.<br> <br> Telkom is, for whatever reason, DELIBERATELY not giving me the information I need to pay my account, so that they can get me blacklisted. I don't know why; maybe they're just sadistic.<br> <br> I contacted them over three weeks ago demanding a refund for all the bad service they've given me. They have yet to contact me, even AFTER I lodged a complaint on Hello Peter.