1 reviews | Active since Apr 2014
Telkom's day light *******
<p>I've bad experince with Telkom's billing dept. I'm currently have 5GB data bundle package and I pay R199.00 every for the past 9 months. Now suddenly they billed one R 1100.00 and R1300 ffor December and January respectively. I quiried with their billing dept as they have charged for R400 ther Financial activies and R1000 for data fees i didn't purchase. The call centre is giving me any attitue of my word against they system because it shows i purchased the data bundle. I then asked how do I purchase data whithout selecting the data bundle that I want and i'm being given different eplantions. May someone high up resolve this as this is day light *******. Your Attitude sticks for big company.</p>
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Yazied
Telkom Social Media Team
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Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
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Kind regards
Yazied
Telkom Social Media Team
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Good Morning,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***7
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Good Morning,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***7
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***7
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***7
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
