Telkom's ****py and unreliable service.

Hello. On the 1st of february 2016 my partner and<br> I app**** for simple uncapped service from Telkom. They scheduled the appointment for the 22nd of Feb 2016. On that date they didn't pitch nor call to cancel. The next day i went to the branch and was told that another date was scheduled for the connection, the new date was the 1st of march 2016. Though not satisfied i decided to wait for the new scheduled app. Come the 1st Telkom was a no show, and mind you they require for you to be at the premises the whole day as this is a whole day appointment. Only when i called the call centre i found out the our app was removed from the system and they didn't even bother to notify us. I took leave from work the second time for NOTHING. They gave me the escalation ref as i refused to be **** to and taken for a fool for the third time as they told me that on the system the date schedule was now the 11th of march 2016. I still haven't heard anything from the escalation centre. I called the call centre 3 times this week and no one seems to know how to help me. I am frustrated and don't know who or where to call. This platform is my last hope as i know going to the branch wont help either.