JN
Justin N

1 reviews | Active since Aug 2016

18 Aug 2016, 10:40

Telkom's complete lack of service knowledge and delivery

<p>i spent 45minutes on the phone trying to place a 2nd order for a Fibre line (the 1st order was never actually recorded, somehow)<br />only for them to get my name and address incorrect, resulting in a 3rd call to Telkom, in which i was bounced around between 2 departments 3 times before being helped. </p> <p>end result - over an hour spent on the phone just to apply for an internet line.</p> <p>if thier internet service is as pathetic as thier customer service, i wont keep the contract for long ...</p> <p> </p>

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