Telkom's Cancellations is useless

<p>I got a contract for a router at Telkom. It was not the same as what they demostrated so I cancelled it in the 5 day cooling off period. The people who delivered the router does not want to take it back. They said, "They are only the sales department". Telkom keeps on deducting from my account and just say they can't reverse it. Hendrik</p>