Telkom's call centre quality is poor!

I have been using Telkom mobile for 5 years now, and again, I am wondering why I bother wasting my time with Telkom mobile.<br> <br> You are sure to be happy if your contract is initially setup correctly, but if you want to add anything it is a mission. The same with taking out any new contracts. I had to go back 3 times to a Telkom mobile store just to put my wife on a Telkom contract - which I am regretting at this stage. Today I just want to add Telkom's entertainment bolt-on to my existing LTE deal, but after waiting for 30 minutes to talk to a consultant, the consultant is rude and then suddenly she cannot hear me any more... This is super frustrating.<br> <br> Similarly, I wanted to port a Vodacom number to Telkom, but I just did not manage to port the number because Telkom's systems are always offline.<br> <br> If I could I would have cancelled all three my existing contracts with Telkom. At this stage I would advise all people who want to take out contracts to stay away from the hassle of using Telkom. Just go to FNB, Cell C, MTN or Vodacom. All of them have better customer support.