Telkom's Call Centre Is Literally Of No Service

I've been trying from 9am this morning to find out how far Telkom is with my LTE application from 2 weeks ago. It is now 11:42am and I'm on hold again.<br> <br> I started by calling 10210. They told me I need to call sales on 10213. I did so and chose the LTE option. When the call was answered I was told that this is ADSL(even though I selected LTE) and I will be transfered. I was on hold for close to 45min with no answer. I call again and the same process repeats itself. This time on hold for 30min before I gave up. I tried again and was told I need to call 081 187. I call this number and they ask for an authoristaion code which I do not have. I call 10213 back to explain my plight to Prudence. I ask to speak to a supervisor. I was then put on hold for 20min with no answer. I call back. Get through to Miss Zondi in the LTE department. She is adamant that I need to speak to sales(10213)! After explaining she gives me the number of an external mobile company who I call then get transfered to another mobile company who then tells me to call Telkom. <br> <br> Eventually I get through to someone who tells me my order is still being processed. After 14 days. This is ridiculous.