1 reviews | Active since May 2016
Telkom's bad service
<p>I applid for a wifi router online on the telkom website, a consultant called me a few days later to assist futher with my application. she took down my details evrything including my account number. she explained that money will be pre debited and credited back into my account. I was suprised but anyway i did let her continue. she said my details will be sent in for credit checks and all and then will be notified about the outcome. Money was debited in my account on the 07-may-2016 but since then no one has come back to me or eirther deliver my device. I would like them to refund me back and cancel my deal as they are not compitent. </p> <p> </p> <p>see my details below</p> <p>Name and Surname: Simangele Radebe</p> <p>ID Number: ***</p> <p>Absa account number debited: ***</p> <p>Contact number: ***</p>
Hi Nomahlux
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM234789
Regards
Luleka
Telkom Social Media Team
Hi Nomahlux
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM234789
Regards
Luleka
Telkom Social Media Team
Good day,
up until today Telkom never refunded my account, I was called and was told that the money will be refunded back to me within 21 days, that was in May. we are now in September still no refund. Is this how telkom treat their cunstomers.
Good day,
up until today Telkom never refunded my account, I was called and was told that the money will be refunded back to me within 21 days, that was in May. we are now in September still no refund. Is this how telkom treat their cunstomers.