TELKOM'S BAD CUSOMER SERVICE

<p>i called telkom's call centre and Spoke to some lady called Uhlume, to help with a problem i had, i bought airtime from an ATM in florida and the machine prompted me to select my service provider which is telkom since i have a Telkom sim card. i did and then a voucher was printed by the machine, so after trying to load the airtime i kept getting error messages so i decided to call the call centre. this lady was rude and less informed and kept putting me on hold and when i asked what to do with the voucher since i was informed that the voucher is for a landline and the one for the mobile phones is 8ita and not Telkom. she said to me i must through away the voucher since it was for a prepaid landline phone and not a mobile phone. the call lasted twelve minutes and thirty seconds, i wonder what kind of an organisation big as Telkom can not find a solution for this issue, i need someone to get back to me and sort this mess out my email address is **********