RL
Rene L

1 reviews | Active since Feb 2014

05 Apr 2016, 13:47

Telkom's assumptions

After 4 months, this same issue has not been sorted out. They debit my account on a monthly basis and I am now handed over for \bad debt\". I would like to settle this and they tell me that they have merged my cellphone and WIFI account into one. Firstly, I did not ask them to do this!!! Secondly, they never once contacted me to sort out this issue, instead, they assume that I am not paying when I am and hand my account over!<br> <br> <br> I finally got to go to a telkom store in clearwater mall and no surprise that the store of full of angry customers. I doubt that any of these people will be helped. Telkom is the worst!<br> <br> This network is so **** they honestly do not even deserve to be in operation."

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Replies (1)
Telkom
Telkom's reply05 Apr 2016, 17:37
Official
Hello NeykieLee,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,