MR
Michael R
1 reviews | Active since Jul 2011
15 Mar 2016, 20:07
Telkom's Abhorrent Service Continued
I have had a horrible experience with Telkom and their LTE offering.<br> <br> It proved impossible for them to come and install an LTE device (several hours on the phone to them proved to be wasted time).<br> <br> To cancel the contract and return the device was another several hour battle alone.<br> <br> Today I received an account for the LTE service that has been cancelled and returned. For a service that was never installed in the first place!<br> <br> The absolute worst service I have ever encountered.
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Replies (1)Telkom's replyOfficial
15 Mar 2016, 22:57Hello astriel,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Regards
Hilary
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Regards
Hilary
Telkom Social Media Team
Telkom's reply15 Mar 2016, 22:57
Official
Hello astriel,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Regards
Hilary
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Regards
Hilary
Telkom Social Media Team
