Telkom's Abhorrent Service

I app**** online for the Telkom R 599 LTE uncapped service. The first problem was that the online approval doesn't actually give you approval for the LTE package. I only discovered this when I visited a Telkom branch to find out why there was no progress on the LTE application. <br> <br> They took my details to complete the application. A couple of days later a consultant contacted me via telephone to capture the same information provided to the branch. My application was approved and I was told that someone would get in touch with me for delivery. Nothing happens for a week. <br> <br> So I call them. <br> <br> After being bounced around consultants for 4 hours I get told the Courier company will contact me for delivery. Delivery company arrives without contacting me three days later. Luckily I was home at that time. <br> <br> So the instructions, FROM THE LTE BOX, state that a Telkom rep will contact me for installation. Today I phone them and get told that the product is not active. And the rep won't come to install the LTE receiver until the product is active. UNBELIEVABLE. <br> <br> Even cancelling the service is a laugh. They want my address and contact number, which is on their server, to pick up the LTE equipment.