1 reviews | Active since Jan 2017
Telkom's 11 week service failure and counting!
<p>My fault was logged on 17/03/17 and is still not resolved. I only started receiving some kind of feedback after I had to phone and email on a daily basis. Empty promises was made. Eventually after 9 weeks the faulty cable was fixed but my call not resolved. After querying again I was advised that another cable was faulty! There is no expected date for repairs and I am advised to use IDS!!! Who is going to pay for the IDS? Telkom is not my ISP for good reason!! When will we get service?? Your future starts today?? Hahahahahahahahahaha. Your future starts when we feel like fixing your problem. Worst service provider ever! Have to choose 1star as there is no option for 0!!</p>
Thank you Launa. It is the same response I have been receiving for 8 weeks. So I am not very optimistic that anything will be done to restore my line soon.
Thank you Launa. It is the same response I have been receiving for 8 weeks. So I am not very optimistic that anything will be done to restore my line soon.
