Telkom runs Debit Order date incorrect causing it to bounce from my bank account

Good day

This is the second month that Telkom sent through the debit order before month-end. Last month, February, the debit order came through on 27 February 2021 even though I advised that money will only reflect on the last day of the month. This stupid act from Telkom is causing a negative reflection on my bank account, and an amount of R110 is deducted from my fnb account for Telkom error. I then have to manually pay my Telkom account, which I did. If thats not enough, another deduction for my February Telkom account debit order was sent to my bank and again, on 15 February 2021 Telkom sent another debit order which bounced causing my bank account to be deducted by another R110. Due to Telkom faulty debit order system, I have lost R220. Please correct your system and reimburse me my R220 Telkom. Kind regards