YM
Yolisa M

1 reviews | Active since May 2018

12 May 2018, 15:16

Telkom runs a ****

On the attempt to cancel a contract because it was due for cancellation as the time period of it had been completed I went to the Telkom branch in Greenacres Port Elizabeth and to my surprise I was told that I had done a migration on the 30th March 2017 telephonically with a call center consultant of the name Ndlovu Daniels which I am very unaware of as this is untrue so I was told to call the call center and the call center doesn't pick up so I go to the store and was sent back home with no resolve 3 times and as I write this there is still no resolve I was told the supervisor had been emailed and I would get a call later yesterday but that also didn't happen I have never experienced such bad service and I will never recommend telkom to anyone and I am going to spread the word of this terrible situation I have been put in by telkom because I perceive it unprofessional for them to handle things without my consent and claim that I had agreed to such a thing this leaves a bad taste in my mouth and I discredit telkom as a brand

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