Telkom Running Debit Orders When They Want

<p>I joined Telkom last year and had my debit order go off my account on the last day of each month, as this is when I receive my income into my account. Everything went fine during the year, until December 2016. For some reason, Telkom debited my account 2 days early. I was penalized by the bank in the amount of R120. Telkom penalized me an amount of R138.28, as there were no funds available. I then paid my account manually, along with the penalties.</p> <p> </p> <p>On the 25th of January, 6 days early, Telkom again run their debit order. Again I am penalized by the bank and Telkom. It seems Telkom is free to run debit orders when they want and making billions of Rands in doing so.</p> <p> </p> <p>I collegue who is working inside a bank told me that the bank is providing Telkom with information when clients do not have money in their accounts. Telkom then runs debit orders. This is nothing but *****. The matter has been reported to the Public Protector for investigation.</p> <p> </p> <p>I have instructed my bank to block all Telkom debit orders in future. I am also requesting Telkom to stop debiting my account. I will make manual payments.</p> <p> </p> <p>Telkom is increasing my losses by not adhering to the agreement.</p> <p> </p> <p>This is a warning to the public. Never provide your banking detail to companies like Telkom. Rather make manual payments.</p>