TELKOM RUINING MY CAREER

Telkom is ruining my career

Good Day

My contract was cancelled with Telkom on the 26 April 2018 qnd i ask them to moved my number to prepaid. I was told it takes 24 hrs and it's been 2 weeks and still no luck. I call everyday ans the call center keep telling me the same story we will escalate the matter. I have tried asking for a manager or team leader but they all keep making excuses and doesn't even attempt to take my calls. I have been to the Telkom stores and they all telling me the same thing they have escalated the matter. I need this number ********** 591 sorted because my clients can't get hold of me and my bosses are not very happy with me. Telkom i just ask for my number on pre-paid and you cant even do that. Two weeks and still no luck. I have one more contract with you i will cancel this as soon as it's due for upgrade. First i waited a year for a refund now two weeks waiting for a number to move to prepaid. Every call center agent gave me a different reason and no one can help me. You guys are very bad and shouldnt have a call center because the staff are useless.

Regards

Erika Buys