TELKOM RUINING LIVES ONE DAY @ A TIME WITH A SMILE

I have sent emails, i have made calls, i have used the help chat and no matter how many times i try to reach someone to get a problem sorted that Telkom started in the first place, i am either greeted with ending the call in my ear or im disconnected or im told im in the wrong department or im transferred to an extension that kills the call automatically.

I started my journey with Telkom lying to me about my 4mb adsl only to have to upgrade to a 10mb adsl and still i had no resolution to my needs. i stuck with the terrible line until telkom called me and offered FIBRE! well the lady told me all i need to do is accept and everything gets done automatically. Yes, the cancellation of my adsl line would be cancelled by her. No cancellation done, i got billed for a dead line i wasnt using up till today, and charged thousands of rands on my name. As mentioned earlier i used every resource to make contact only to have to repeat the same hour long process every time because every month it would just default back to the same bull**** numbers. I was late with 1 payment by a week and ive never missed a telkom payment of near a thousand rand a month, for a service costing half that price everywhere else, and my thank you for the loyalty is a **** YOU in the form of lets destroy his credit rating so he can do jack **** with his life, Thanx telkom... The stress and harm this company has inflicted on my life is unparalleled to any other entity in my life. They have literally been the source of all hardship and the sole contributor of pain and misery. I hope this message keeps everyone away from them, I tried for 3 years to give telkom a chance at redeeming themselves and all they do is disappoint every single time. Oh and by the way i have every single invoice and every single mail exchanged between us. I would love to know how i can return the kindness to telkom...