TELKOM - RUDE TECHNICIAN

<p>My telkom line went down on 12 April 2017. I reported the fault on 13 April 2017.</p> <p>I must admit the call centre staff were extemely helpful and friendly until the technicia Jayan Mohan finally decided to call me on 21 April 2017 which is not acceptable.</p> <p>The job was assigned to him on 19 April 2017 at 2pm.</p> <p>I called everyday requesting feed-back only to be told the job was assigned to a technician. Finally i was assisted and the matter was escalated. That is when technician Jayan Mohan decided to call and was extremely rude to me. I am the customer and should be spoken to with attitude from a technician after me waiting for 9 days for assistance. what is sad is that nothing will get done about his rude attitude.</p> <p> </p> <p>Disgusted </p>