Telkom RSA - Urgent Assistance Required With Cancellation

**Review of Telkom**

I have been trying to cancel my cellphone contract with Telkom since July 2024, and the experience has been incredibly frustrating. Initially, I called and was assured that everything was sorted and given the amount I needed for my final payment. However, two months later, I am still dealing with this issue.

I’ve called several times and visited two different stores in Cape Town, but the consultants have provided me with incorrect billing details each time. To make matters worse, I was overcharged this month on my debit order, leaving me completely confused about what to do next or whom to contact for a final statement of payment.

This whole process has been exasperating, and I’m fed up with the lack of assistance and clarity from Telkom. I hope they can improve their customer service, as this experience has been far from satisfactory.