Telkom Router ****

<p>I opened a Router contract deal with Telkom over the phone and while explaining the terms and conditions with, they never explained to me that if I have reached the data given with me, they will start charging me extra for the data i use. in the month of April i was charged R363.35 and i thought that it was because its the first month and there was some extra fees I have to pay. In the second month I was charged R645 and when I call in to find out whats going on, they tell me i exceeded the data deal I have and went on to charge me. To top it off the 5 gig data i received for May didnt even last me 24 hours</p> <p>1. This was never explained to me when I opened up the contract</p> <p>2. I was not notified when i reached the 5 gig data, it just went on to charge more</p> <p>3. Ever since I downloaded the app to check my balance, It has never worked and there is always a Error with retrieving y information</p> <p>4. I have a mobile router deal with Telkom and they claim that they sent me sms to tell me that i have exceeded my data usage. I dnt know how Mobile routers get sms's because i don't get sms's from it.</p> <p> </p> <p>Since kow I have used data without knowing that I am using data, I am expected to accept the charges that they have given to me, which i feel is unfair and wrong</p>