1 reviews | Active since Jan 2013
TELKOM - ROUND NUMBER 2 - ACCOUNT MESS UP
My previous fault with Telkom ADSL line was sorted amicably and I greatly appreciate that . This new line is now working at the new address where my sister moved in however her bill was also included with my bill.<br> <br> I stepped into the Telkom office at Pavillion to have our bill separated into two invoices such that the 031463 goes to the new address and the 031578 remains at its current address. I stood at that counter and asked the lady FOUR TIMES ... ARE YOU SURE THAT ALL IS OK with the change , to which she rep**** yes, BUT now I do not receive any invoice at all and my sister at the 031463 address receives the bill with both numbers on one invoice. <br> PLEASE HELP US SORT OUT THIS BILL . Is it so difficult to separate the billing . Send 031578 to its physical location and send 031463 to its physical location seeing that there are two different owners.<br> PLEASE HELP US SORT OUT THIS BILL.
Thank you for making contact with us.
Please note that a consultant will make contact with you to assist with your query.
Your reference number is SM107457.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for making contact with us.
Please note that a consultant will make contact with you to assist with your query.
Your reference number is SM107457.
Regards,
Joshua Mnisi
Telkom Social Media Team
