Telkom Rotting Apple

<p>Hi,</p> <p> </p> <p>Me and my wife were so excited to get internet. So we eventually made a decision in November 2016 to start the process. I was told to apply for a fixed line to be installed at my property. </p> <p> </p> <p>A very nice gentleman by the name of Ellias who is subcontracted by Telkom assisted me. Once i received the fixed line I first went to MWEB to apply for internet. They advised that the ADSl line is with Telkom and I need to traqnsfer the line to them. I thought this would be to much effort. And we decided to stick to Telkom. </p> <p> </p> <p>That is a decision i regret. I was told there was a great special for 10meg uncapped line for only R799.00 including the line rental. This was approved and activated, but now i had to wait 2 weeks for the router to be delivered. Tried self installation, but there was no DSL connection. Since applying in November 2016, we still do not have interent. </p> <p> </p> <p>No wonder Telkom has retrenched so m any people. Everyday I report this issue, and all i get told they are working on the issue and someone will contact me SOON. Still no reponse. No contact and NO service!!! POOr TELKOM POOR.</p> <p> </p> <p>***</p> <p>Escalation ***</p>