1 reviews | Active since Aug 2017
Telkom - Rogues
Telkom has suspended my services for nonpayment, however I have paid my installments cash. My premiums on my data contract is R 199 pm. They say that my debit orders bounced for past 3 months so now I owe R 1 200. how is that possible when it should be R 600. Why try & debit my account when I have paid cash. I have now paid R 1 000 & advised a consultant. the consulted said that my services will be connected, from Monday 19/03/2018. My services are still not connected to date. I have been ****** of R 400. The Telkom store at Gateway cannot help me. Call center cannot help me. Who can help me. This not the first time I have experienced this with Telkom. Everyone at Telkom seems to help when taking out a contract but when real help is needed, no one can help at Telkom. Telkom is just a team of rogues looking to take advantage of people who are stuck in a contract. Services are paid for but no service received by Telkom, absolutely pathetic. No one even gets back to you on any query.
Hello BrandonRamcheran
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello BrandonRamcheran
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi Brandon ,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your account *** is up to date with a balance of R145.88 due on the last day of the month.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Brandon ,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your account *** is up to date with a balance of R145.88 due on the last day of the month.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
