IP
Isabel P

1 reviews | Active since Oct 2010

07 Oct 2016, 12:54

Telkom Robbing you each month when they should cancel your contract

<p>I wanted to cancel my mobile data contract with Telkom, as we decided to go with ADSL. Our ADSL line was installed on the 17th of May 2016... on the same day I went to the Telkom Store in fourways and requested a cancellation form for my Mobile Data since I would not need it... the Cancellation form was Faxed to Telkom from their store in Fourways. On 30 May I recieved an electronic mail from Telkom with my case number ********** 4... since then it has been a battle... I have phoned the call centre numerous times... and no one can help me... I was told to email Lesego Numalo, I have emailed said person 3 times with no response...every moth money is being deducted from my account... I have spent so much money on airtime just holding on the line for the call centre... I phoned today... and once again depleted all my airtime on a call to their callcentre... still with no answers... I was told that the reference number is not on the system... and asked to hold on... but ran out of airtime once again... :-( </p> <p> </p> <p>This is theft... there is no</p>

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