Telkom robbing since 2019!

Good day

Iv been experiencing the problem of my landline not being in working order since 2019.

When I called to report this matter to Telkom back in 2019, Telkom informed me that they were unable to replace the cables due to cable left, which I understood at the time..

However..

I cancelled my Telkom land line several times. Telkom still continued to bill me for a non working telephone line, from 2019 until present 2023.

I have paid the previous amounts Telkom requested, according to them I first needed to pay the bill before they could cancel the land line. This continued until present.

Again Telkom is requesting an outstanding amount that I feel I am not going to pay as I am still sitting with no working land line. I feel that this is really unfair and bordering day light ******* as I just want this land line canceled and my name cleared from this unnecessary burden I am carrying!

Please look into this matter urgently.