HS
Heinrich S
1 reviews | Active since Feb 2013
14 Nov 2019, 13:07
Telkom ROBBING customers as they fail to cancel services in due time!!!
I canceled my Telkom landline mid-August. Telkom's T's and C's said it can take up to 2 months for the billing to stop. Well, you have guessed right, the billing continues and I'm paying for a service I haven't been using for 3 months already. I have contacted their customer support and only read how sorry they are for the 'inconvenience'. I have been issued reference numbers as they apparently have a system error and cant cancel my service. How 'convenient'.
Telkom is robbing clients blind and claims the 'inconvenience' and system error cards to get away with it.
One day, in the far future, my Telkom service will be canceled and I bet you, no refunds will be made.
TELKOM your service is DISGRACEFUL.
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Heinrich S's updateReviewer Update
10 Jan 2020, 10:01Almost 2 months later and I have received no response on my emails from Telkom. AND, you guessed it, I'm still getting billed.
Amazing service, how do I change my rating to a 5 star?
Amazing service, how do I change my rating to a 5 star?
HS
Heinrich S's update10 Jan 2020, 10:01
Reviewer Update
Almost 2 months later and I have received no response on my emails from Telkom. AND, you guessed it, I'm still getting billed.
Amazing service, how do I change my rating to a 5 star?
Amazing service, how do I change my rating to a 5 star?