1 reviews | Active since Dec 2018
I am utterly disgusted with Telkom Mobile, i took out a cellphone contract in 2017 and chose my desired handset colour. The very next day i was called into the store ( Bluff Towers Durban) . I exictedly went into the store to collect my new device however the consultant mistakenly gave me a new MSISDN instead of porting my number as per my request. I immediately refused to activate the contract and left the store. Later that evening the manager ( Jose') contacted me and informed me he has managed to port my number and will deliver the device to my home that evening which he did. I was happy to have both my device and my MSISDN however a few months down the line i discovered i was being debited for 2 contracts instead of 1. I have made numerous complaints at the store to both consultants and Jose' ,it is now 1 and a half years later and im still being debited for 2 contracts i want this sorted out immediately both cancellation of the other contract and reimbur*****t of my MONEY or i will be going to the ombudsman and laying a complaint.
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