1 reviews | Active since Jul 2017

25 Jul 2017, 12:44

Telkom ****** me of data

<p>I purchased a Telkom Internet Entertainment bundle on 23 June 2017. This bundle is meant for streaming Netflix movies etc. I spent R99 on the bundle and yet still ran out of my fixed data usage. I had to do 2 additional data top ups at R24 each. This was unnecessary as my Entertainment bundle was meant to be used for Netflix. I have graphs to prove that even though I watched Netflix the whole month since 23 June, the graph doesnt even show that my Entertainment bundle was used. </p> <p>I demand that Telkom reimburse me with the R99 that was wasted, as well as the R48 that was unecessarily used to buy data twice, as well as an additional R24 to purchase data that I still need to top up, as my data once again ran out due to my entertainment bundle not being used. </p>

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Replies (1)
's update26 Jul 2017, 11:02
Reviewer Update

Kindly refer to the chart that I attached which shows that I did have an active bundle since 23 June 2017 and it wasnt being utilised.