Telkom Rips of Clients in Pandemic

Telkom Mobile has proven yet again that they put shady practices above customer protection. Due to the covid-19 pandemic, like most other people, I have lost my income completely. I have called telkom several times to communicate this, so as to find a way forward. Having explained to them that I am a freelancer and don't have an employer to write me a letter stating that I have lost my income, I was simply dismissed by the consultant, at which point I opted to cancel the contract; that was 3 months ago. Up until now my line has been suspended and yet telkom invoices every month for services that are not being availed to me due to suspension. At this rate the bill keeps climbing all because of a service provider that sees it fit to charge someone they refused to help for services they haven't received on a contract they refuse to cancel.

I've heard the stories of Telkoms shady business practices, this is just another one for their books. If you're going to sign a contract, don't sign with Telkom Mobile South Africa