Telkom Ripping Our Pockets

I took out a contract with Telkom on 31.07.2017, which was for the amount of R269 per month which I never paid this amount since the start of this contract, I was advised that this cell phone P10 lite I was going to receive 10GB of data every month for 3 month's this data disappeared every month, I do not understand why it disappeared because there was no usage of this data I received my first invoice it was a huge amount which I was shocked for thinking this might be pro-rata only to find out the 2nd and 3rd month the same thing happened, I was advised that I have no LTE in the area I am in so I'm not sure what happened to this data also at my fiancé place there's absolutely no 3G or LTE so this phone was absolutely useless there as well that wasn't everything thereafter to my shock I was advised that I am on uncapped, which I never agreed to this, I escalated this query through all channels in Telkom and to-date i am receiving huge invoices and explainations on these invoices are non-sense there is no way anyone can show me which sites were visited or when this data was used Only a excel spreadsheet which doesn't even make sense, Telkom is down the drain and staff are not competent for these positions as my query has still not been resolved my invoice of R269 is now on R8000 which these amounts increases every month even though this mobile phone is suspended, I am left without hope in this organisation, I have promised that I will everytime escalate this further even to ombudsman and Consumer commission until I receive the desired outcome of my complaint on number ********** 480.