Telkom Ripping me Off in broad daylight

<p>My Virtual Landline has not been working since 03 March 2016 and I'm expected to pay a bill for not using the service. I have written to them and called them more than 20 times. I have been sent from pillar to post after this official response. What should I do????,??</p> <p>Official business reply:</p> <p>Apr 19, 2016<br />7 months ago<br />Hello b****dube,Thank you for making contact with us.This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.Should you need to contact us, please contact us via Email: ********** reference number is SM225375</p> <p> </p>