1 reviews | Active since Mar 2016
Telkom ripping clients off.
On the 14th of Jan an email was sent to Service Cancellation [Email Removed] to please cancel my account as of end Feb. Form was completed and attached. Another email as sent on the 14th of March to please cancel my account as I had received a bill to pay them. I will not pay the balance outstanding as I requested on the 14th of Jan for this account to be closed. Another email was sent again. I keep getting told I will be called with in 48hrs . No one has called me. This brings me to your online application form. Telkom you have a special , 5GB for R100.00 a month. I have app**** twice online for this special , on your website. The month is almost over and I am still waiting for feed back. I also work and can't sit on hold for your accounts and cellular department for over 40min every day trying to get a hold of someone and then to be told someone will call you with in 48Hrs!!!!! Service is pathetic and I suggest you sort this out...I am still waiting for someone to call me back...
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
