telkom **********

On the 26th of March 2015 I app**** for a SamsungTelkom mobile cell phone at a Telkom shop in Hatfield. I was helped by a salesperson named Katlego Chidi. He said I must come and fetch my phone after a day as they had a device in their storeroom. The next day when I got there he opened the box and gave me a phone but there was no headsets inside, when I asked him about them he told me that it's normal that other phones come without them but he will order them from their head office. He went on leave for a whole month without giving me my headset and a copy of my contract .He did not explain to me about the customer satisfaction sheet, pro-rata, sim connection fee as well. I was surprised to be charged R715 month end of April. I'm not satisfied with the poor service I received from Telkom