Telkom Ripoff

I purchased a device via Telkom Mobile on a 2 year contract in 2013 and the cost was R 260 and had 5gb of data, great deal. As the contract terminated I was considering keeping the device, but the January billing arrived and the data bundle was charged at R 349 so on 7 January I completed a cancellation form as supp**** by Ronnie Ngweny of Telkom. All submitted and happy, expected a credit as I had been billed for the full month of January. Tried to put my daughter's MTN pre-paid card in the device as a birthday present on 14 January, but the device was locked.<br> Again tried to get the device unlocked, but no luck - was promised an unlock code from their call center, but still awaiting this. Have not used the Telkom SIM since 7 January as I was under the impression that it was cancelled.<br> Imaging my surprise when I received a bill for the full month of February.<br> Then the problems started, tried to call 180 081, no luck, sent e-mails to [Email Removed] took to Facebook also, no luck, lots of apologies and promised to contact me, but to date no communication.<br> Still no feedback and they will take the amount via debit order and I have no chance of getting my money back.<br> Service Sucks