Telkom Ripoff!!!

Missed one payment on the 31st of May due to my account being hacked. Then on the 14th of June I was double debited without my concern not fine but I thought it was for the missed May payment and paying off for June I left it.

To my surprise on the 31st of July again I am double debited. Then I call the mobile accounts call center to lunch a dispute then lady by the name of Ntokozo Precious Phili tells me no the extra amount which is equivalent to my installment its a penalty fee for my account bouncing on the 31st of May which is absolute nonsense how can a penalty fee be equal to my monthly. So I decided to cancel my contract and contact the communications OMBUDSMAN to make then aware of the theft that Telkom has embark on.